Not many people have the gift of making a drive thru feel like home. But every Saturday morning, that’s Pam Ferguson’s place to shine.

As the leader of Manna Ministries – a branch of the Rescue Mission of Roanoke in southwest Virginia – Pam oversees the assembly and distribution of hundreds of food boxes every week.

But during this entire process, you won’t find her giving orders from a cozy office somewhere. Instead, you’ll find her zipping around on the forklift, adding the correct cereal to a food box, or greeting the drive thru guests.

This hands-on leadership seems to create a common thread through the experience: if you’re part of Manna Ministries, whether giving or receiving, you’re Pam’s family. Her warm, unassuming greeting to every car in line reassures folks that this is her house, it’s meal time, and everyone is welcome.

What a gift to this community!

About the Click & Pledge Foundation: The Click & Pledge Foundation is a unique dream that turned into reality in 2017. Our mission is to tell the untold stories of the 20,000 nonprofits worldwide using Click & Pledge fundraising solutions. We combine captivating visuals and heartfelt storytelling to create documentaries that further these amazing causes. The episode above is part of an 11-part series called “Heroes Uncovered,” which profiles inspiring humans who leave an unmistakable mark on their communities and the world. If you would like the Click & Pledge Foundation to consider you for a future story, please get in touch with us at foundation@clickandpledge.org. We can’t wait to meet you.